Post by Mark McLaughlin on Nov 5, 2016 14:15:21 GMT -8
I just got an email back from the Owner. He claims that they are looking for a new location, and that their fulfillment department is still operational. Why then did I not get any answer when I first emailed? I think 3 weeks is too long to wait for an answer. This company has poor communication skills. Up till today, when Babak Sedehi, President, responded, I have heard nothing,zip,nada, you get the idea. So, folks, my recommendation is to buy from V.T.C. only. MMc
Post by deepskydarrell on Nov 5, 2016 20:02:27 GMT -8
Hopefully it's just a transition / relocation glitch for now. In recent years the astronomy retail business has been a tuff one with internet sales so available. Keeping a store front with all that rent and stock is expensive and hard. It would be nice to maintain some competition in the area. Hopefully you get all that is yours, Mark.
16.5 inch F 5.3 Zambuto Optics homebuilt Dobsonian
Post by Mark McLaughlin on Nov 29, 2016 12:40:39 GMT -8
It is a transition, alright. In to bankruptcy from what i read. I can only hope PayPal will refund me. Why? His prices seemed inline what everyone else's was. I think they call it supply train logistics. You pay your supply chain and they will ship. No pay, and you risk loosing it. Really screws the customer.
And just for the record, I did not order from VTC, I could not find Far point Astro on their list of products. I maybe wrong here.
Solution?... Only Order From Harout at VTC. Only Order From Harout at VTC. Only Order From Harout at VTC. MMc
Post by Mark McLaughlin on Nov 30, 2016 13:29:55 GMT -8
This thread is very similar to the fiasco that was the Heritage Park Observatory. Except it is the exact opposite. In this case, there is no information coming from said party. It is not the purpose of an astronomy retailer to keep us in the dark, but rather to put us in the Dark with the best equipment one can afford. One only has to read the numerous FB posts to see that this has gone beyond the unreal. Eastern European hackers? How does he know? Not very plausible,me thinks. Thanks for the emails,guys. I couldn't find anything in regards to them relocating. MMc